Privacy policy

1. Who we are

Dino Care - 96127260

The Netherlands

E-mail: support@dinocare.nl

Dino Care is responsible for processing personal data as described in this privacy statement.

2. What personal data we process

We process personal data when you visit our website, contact us, or submit forms on the website.

We may process the following data:

• Contact details: name, e-mail address, phone number, organization, and message content
• Technical data: IP address, browser information, device data, and website usage
• Marketing data: preferences and interactions with e-mails or forms

3. Purposes of data processing

• Contact and communication: to respond to questions or requests
• Sign-ups: to register and follow up after a website sign-up
• Newsletter and updates: to send information (if you signed up)
• Website analytics: to understand usage and improve the website

4. Legal basis for processing

We process personal data based on:

• Consent (for example for newsletters or sign-ups)
• Legitimate interest (such as website analytics and improvement)
• Performance of a contract (where applicable)
• Legal obligations

5. Retention periods

We do not retain personal data longer than necessary. Indicative retention periods are:

• Contact requests: up to 24 months
• Sign-ups: as long as relevant for follow-up
• Newsletter data: until unsubscribe
• Administrative data: according to legal obligations

6. Sharing data with third parties

We only share personal data when necessary for website functionality and communication.

Examples of processors include tools for:

• Forms and lead management
• Newsletters and communication
• Website analytics

7. Transfers outside the EU

Where possible, we process data within the European Economic Area.

In some cases, data may be processed outside the EU. In that case, we apply appropriate safeguards, such as standard contractual clauses.

8. Security

We take appropriate technical and organizational measures to protect personal data against loss, misuse, or unauthorized access.

9. Your rights

You have the right to:

Requests can be sent to support@dinocare.nl.

You also have the right to file a complaint with the Dutch Data Protection Authority.

• Access your data
• Correct or delete your data
• Object to processing
• Transfer your data

10. Changes

We may update this privacy statement when our website or laws change.

The most recent version is always available on our website.